A positive brand image can undoubtedly influence a consumer's decision to stay at your hotel, which is why online reputation management is essential to protecting and building your brand in 2022 and beyond. Our panel deep dive into how to manage your reputation, handling negative reviews, and how to turn your positive reviews into revenue.
Host: Patrick Brand, Co-founder - Hoteliers.com
- Arnaud Loos, Owner - Hospitality skills
- Andreia Dos Santos, Principle Industry Analyst - Google
- Gijs Wehkamp, General Manager - Pestana Amsterdam Riverside