Technology is revolutionising the hospitality industry, but how do you find the right balance between high-tech and high-touch? Join our expert panel to unpick how our sector is embracing new digital products to support the guest experience, from convenience and customisation to loyalty, profitability and addressing your staff shortages.
Host: Sander Allegro, Chairman - QL Hotels
- Ilse Kous, Senior Manager Talent Acquisition - Mews
- Josje Vandongen, Head of Innovation - Hotel Management School Maastricht
- Valentin Dumonnet, Director of Technology and Innovation - Hotel Okura Amsterdam
- Florian Augustin, Chief Commercial Officer / Managing Director Austria - HotelPartner Yield Management